Robotic process automation (RPA) has been around since the early 1990s, but it has recently gained tremendous popularity in the business world due to how efficient and economical it can be. Businesses are always looking for ways to save money, and RPA provides just that—a way to reduce costs and improve processes all at once. But what exactly is RPA? And how can it benefit your business? Find out in this article.

1. The evolution from legacy systems

It’s not always possible to replace existing systems, especially when multiple platforms are involved. In these cases, RPA can enhance business processes by reducing how much time it takes employees to get tasks done. For example, employees who previously spent several hours a week entering data into legacy systems now take just 30 minutes each day to perform those same tasks—and because they’re no longer dealing with legacy technology, it’s easier for them to report any issues they encounter.

 By shifting time-consuming tasks to machines, RPA frees up employees to use their own time more effectively. For example, instead of spending hours each week inputting data from print and PDF documents into a legacy system, employees can spend those same hours learning new skills that will boost their career—and their organization’s bottom line. Even better, when they discover ways to improve business processes on their own, they’re empowered to propose improvements rather than waiting for IT.

2. The real impact on businesses

RPA is being leveraged by businesses all over to make employees more efficient, optimize processes and reduce labor costs. By utilizing technology, business leaders are able to speed up everyday tasks and free their employees from monotonous work – helping them instead focus on what they do best. Think about it: for every employee spending hours on an RPA solution; imagine how much time could be freed up if that person were doing something else? What could you do with your extra time?

 The main impact on businesses that RPA has is that it frees up employees to do more important work. Employees who were doing monotonous work, such as data entry or document processing, are now able to focus on more value-added tasks like brainstorming. The result is a stronger workforce which can take your business to new heights!

One thing all businesses can benefit from utilizing an RPA solution is cost reduction – for both capital and operational expenses.

3. What you can do with RPA

One way you can use robotic process automation is to offload simple, low-level tasks from your employees’ workloads so they can focus on more important things. Instead of forcing your workers to perform redundant administrative tasks like updating spreadsheets and entering data, RPA software can handle those tasks for them. This makes it possible for them to work faster, smarter and safer than they would otherwise.

 Not only that, but RPA can speed up your response time. Today’s organizations are expected to be available 24/7, and RPA helps you meet that expectation by reducing how long it takes to respond to requests or problems. This can prevent customer service issues from escalating and give your customers a better experience than they might have otherwise received.

 RPA can help your business save money on employee wages. Rather than paying your workers to perform low-level, repetitive tasks that computers are better suited for, you can free up their time to work on more important things and only pay them for work they do that requires human interaction.

4. What does the future hold?

The future looks bright for RPA software, according to a recent report from research firm MarketsandMarkets. The global market for robotic process automation is expected to hit $1.07 billion by 2020, an increase from $569 million in 2015. The market will grow at a compounded annual growth rate of 32 percent through 2020, according to MarketsandMarkets. Gartner forecasts that 90 percent of all organizations will adopt RPA by 2017.

 It’s also becoming increasingly common for other technologies to work together with RPA. Intelligent process automation combines RPA and cognitive computing to deliver more accurate and faster decision-making capabilities. And RPA software works well with cloud computing, especially SaaS applications, since both involve accessing information online.


RPA is a fast and efficient way to automate certain business processes within your organization. As long as you have an understanding of what needs to be accomplished, RPA can help achieve it faster than most other software. In fact, according to Gartner research , 86% of all robotic process automation implementations can be completed within eight weeks or less.

 RPA is a highly effective and efficient way to streamline business processes. These are just four examples of what RPA can do for your business, but there are many more. If you’re looking for ways to improve efficiency or grow your organization faster, robotic process automation can help you get there.

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